Shared Service Center

                       …one day or day one…you choose

Shared Service Center

Leverage technology, process, and industry service management methodologies to provide high quality, yet value conscious Service Center (Tier 0, 1, 1.5, 2  and 3) for internal and external end-user support to a range of companies and their needs such as to enhance the support of their own applications, or to provide an enhanced technical support system for their internal employees.

In-depth Process

Service Desk Support Flow Process  can be customized to integrate with existing support groups, development/R&D teams, and external vendors as required to complete the service offering.  Multiple channels of end user request are negotiable, including phone, chat, email and web form.